Thursday, 28 January 2010

Why performance measurement is worth the bother

Have you ever set out to do something badly? Ever carefully planned to fail? At one time or another, most of us have monumentally screwed up. By accident, though, not design.

We normally try to make a success of our work, projects, and relationships. Most of our planning efforts go into things we want to succeed at; most of our thought goes into what we want, rather than what we don’t want.

Yet when things go wrong, it’s normally because we haven’t paid enough attention. We didn’t bother to think through what we were aiming for, or to put plans in place to meet our objectives. Stuff goes wrong because we couldn’t be bothered to give it the time and trouble it deserved – whether it is a work project, a committee, a personal relationship or a personal goal. How many New Year resolutions were made and then forgotten just as quickly?

Of course not everything is worth the bother of doing well. Sometimes we try to do too much and have to let things go. But projects or relationships that are important to us need time and attention, and are worth the bother - which is where performance measurement comes in.

Measuring and tracking performance, and learning when things go off course, is time consuming. But it means that those projects go well. Those projects get the attention they need. Performance measurement and improvement isn’t a freebie – it takes a little time and a little effort but is well worth the bother. At least it is for those things that we want, or need to get right.


  1. I hope you don't mind but we've linked this post in the Operations section of

  2. Hello Shareful

    Delighted to see the post on your site. Please link back to Getting To Excellent blog site, rather than my profile though. Thanks!

    Glad you enjoyed it.

  3. The way shareful works is that it pulls the content in from your blog and automatically finds your profile. The good news is that it also links to the blog itself - the link is the title of the post. We hope that makes sense and that you pick up some traffic from our site.

  4. offers Paving Contractor, Parking Lot Repairs, sealing, striping, Oil and Stone Driveways at Riverhead NY, Quogue NY, Hamptons NY, Southampton NY, Sag Harbor NY, Green point NY, Wading River NY, East Moriches NY, Center Moriches NY, Mannorville NY, Miller Place NY , Mt. Sinai NY,Greenport NY

  5. offers hard drive destruction, Paper shredding at Hauppauge NY, Suffolk County NY, Long Island NY, Ronkonkoma NY, Melville NY, Huntington NY, Garden City NY, Farmingdale NY, Westbury NY, Bohemia NY, Stony Brook NY,
    and Nassau County NY

  6. Divorce Attorney Nassau County NY, Prenuptial Agreements Nassau County NY. Call us now: (516) 268-9898

  7. offers Commercial Paving, Asphalt Contractor, and Parking Lot Resurfacing at Queens NY, Nassau County, Bayside NY, Jamaica NY, Middle Village NY, Ozone Park NY, Howard Beach NY, Little Neck NY

  8. offers Grading, Excavation and Paving Contractor, Land Clearing Services, Septic Systems, Retaining Walls and Driveways, Drainage Systems, Construction Site Clean-Up, Demolition Contractor at Walhalla SC, Seneca SC