<?xml version='1.0' encoding='UTF-8'?><?xml-stylesheet href="http://www.blogger.com/styles/atom.css" type="text/css"?><feed xmlns='http://www.w3.org/2005/Atom' xmlns:openSearch='http://a9.com/-/spec/opensearchrss/1.0/'><id>tag:blogger.com,1999:blog-4037664139618169991.post7878750611911904447..comments</id><updated>2011-08-24T11:30:14.327+01:00</updated><category term='visuals'/><category term='data integrity'/><category term='learning organisation'/><category term='Microsoft'/><category term='post project review'/><category term='data mining'/><category term='dashboards'/><category term='collaboration'/><category term='ballet'/><category term='risk management'/><category term='SQL Server'/><category term='measurement'/><category term='efficiency'/><category term='small business'/><category term='strategy'/><category term='change'/><category term='key performance indicators'/><category term='data-driven marketing'/><category term='environment'/><category term='persistance pays'/><category term='analytics'/><category term='business intelligence'/><category term='scorecards'/><category term='league tables'/><category term='complexity'/><category term='time management'/><category term='stopwatch'/><category term='leadership'/><category term='safety'/><category term='targets'/><category term='presentation'/><category term='conditional formatting'/><category term='creativity'/><category term='decision making'/><category term='caffeine'/><category term='yoga'/><category term='performance measurement'/><category term='customer focus'/><category term='data; social media'/><category term='metrics'/><category term='excellence'/><category term='planning'/><category term='data-centered culture'/><category term='performance'/><category term='marketing intelligence'/><category term='data-visualization'/><category term='focus'/><category term='reporting'/><category term='digital marketing'/><category term='customer intelligence'/><category term='lesson learnt'/><category term='reviews'/><category term='data presentation'/><category term='checklists'/><category term='goals'/><category term='intelligence; systems'/><category term='Balanced Scorecard'/><category term='Toastmasters'/><category term='preparation'/><category term='interactive marketing'/><category term='strengths'/><category term='data-driven marketing; customer focus'/><category term='personal productivity'/><category term='alcohol'/><category term='problems'/><category term='energy'/><category term='public sector'/><category term='performance management'/><category term='selling'/><category term='innovation'/><category term='marketing'/><category term='standards'/><category term='habits'/><category term='statistics'/><category term='Chief Performance Officer'/><category term='social media'/><category term='numbers'/><category term='snow'/><category term='KPIs'/><category term='management'/><category term='Excel'/><title type='text'>Comments on Getting to Excellent: What Gets Measured Gets Done</title><link rel='http://schemas.google.com/g/2005#feed' type='application/atom+xml' href='http://www.gettingtoexcellent.com/feeds/7878750611911904447/comments/default'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/4037664139618169991/7878750611911904447/comments/default'/><link rel='alternate' type='text/html' href='http://www.gettingtoexcellent.com/2011/07/what-gets-measured-gets-done.html'/><author><name>Caroline Eveleigh</name><uri>http://www.blogger.com/profile/08625693475062845450</uri><email>noreply@blogger.com</email><gd:image xmlns:gd='http://schemas.google.com/g/2005' rel='http://schemas.google.com/g/2005#thumbnail' width='23' height='32' src='http://1.bp.blogspot.com/_Zf8tlWtOY14/Sq-k4D57EHI/AAAAAAAAAPA/Y2dGbQu0wZQ/S220/CE8298low.jpg'/></author><generator version='7.00' uri='http://www.blogger.com'>Blogger</generator><openSearch:totalResults>2</openSearch:totalResults><openSearch:startIndex>1</openSearch:startIndex><openSearch:itemsPerPage>25</openSearch:itemsPerPage><entry><id>tag:blogger.com,1999:blog-4037664139618169991.post-5465152865473166093</id><published>2011-08-24T11:30:14.327+01:00</published><updated>2011-08-24T11:30:14.327+01:00</updated><title type='text'>Absolutely Mike, but surely this isn&amp;#39;t an eith...</title><content type='html'>Absolutely Mike, but surely this isn&amp;#39;t an either/or.  Qualitative evaluation is more difficult and more subjective, but just as necessary.  We have recently been working on a system that incorporates both - quantitative  scores for how training was perceived, as well qualitative comments on what they liked/disliked or thought was useful.  Both have their place.  Whether something needs to be measured in order to get done, is a bit more complex.  The things we like doing or have to do, always get done - what an old boss used to call the eat and sleep routines.  But when you are trying to change behaviour or ensure that important things are always done, then measurement has a place.  I suggest.</content><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/4037664139618169991/7878750611911904447/comments/default/5465152865473166093'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/4037664139618169991/7878750611911904447/comments/default/5465152865473166093'/><link rel='alternate' type='text/html' href='http://www.gettingtoexcellent.com/2011/07/what-gets-measured-gets-done.html?showComment=1314181814327#c5465152865473166093' title=''/><author><name>Caroline Eveleigh</name><uri>http://www.blogger.com/profile/08625693475062845450</uri><email>noreply@blogger.com</email><gd:image xmlns:gd='http://schemas.google.com/g/2005' rel='http://schemas.google.com/g/2005#thumbnail' width='23' height='32' src='http://1.bp.blogspot.com/_Zf8tlWtOY14/Sq-k4D57EHI/AAAAAAAAAPA/Y2dGbQu0wZQ/S220/CE8298low.jpg'/></author><thr:in-reply-to xmlns:thr='http://purl.org/syndication/thread/1.0' href='http://www.gettingtoexcellent.com/2011/07/what-gets-measured-gets-done.html' ref='tag:blogger.com,1999:blog-4037664139618169991.post-7878750611911904447' source='http://www.blogger.com/feeds/4037664139618169991/posts/default/7878750611911904447' type='text/html'/><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='blogger.itemClass' value='pid-1087680978'/></entry><entry><id>tag:blogger.com,1999:blog-4037664139618169991.post-8301665841610009970</id><published>2011-08-20T18:05:57.456+01:00</published><updated>2011-08-20T18:05:57.456+01:00</updated><title type='text'>But Caroline, having studied evaluation you know t...</title><content type='html'>But Caroline, having studied evaluation you know that something doesn&amp;#39;t need to be measured to ensure it is done. Your examples are all very true but what about the social worker who sees imperceptible signs of enthusiasm in a person who has hitherto assumed that they have no worth? Qualitative evaluation, as you remarked in your MBA project, &amp;#39;goes behind the numbers to understand what is happening, rather than taking the numbers at face value.&amp;#39; Quite.</content><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/4037664139618169991/7878750611911904447/comments/default/8301665841610009970'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/4037664139618169991/7878750611911904447/comments/default/8301665841610009970'/><link rel='alternate' type='text/html' href='http://www.gettingtoexcellent.com/2011/07/what-gets-measured-gets-done.html?showComment=1313859957456#c8301665841610009970' title=''/><author><name>Michael Dempsey</name><email>noreply@blogger.com</email><gd:image xmlns:gd='http://schemas.google.com/g/2005' rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='http://img1.blogblog.com/img/blank.gif'/></author><thr:in-reply-to xmlns:thr='http://purl.org/syndication/thread/1.0' href='http://www.gettingtoexcellent.com/2011/07/what-gets-measured-gets-done.html' ref='tag:blogger.com,1999:blog-4037664139618169991.post-7878750611911904447' source='http://www.blogger.com/feeds/4037664139618169991/posts/default/7878750611911904447' type='text/html'/><gd:extendedProperty xmlns:gd='http://schemas.google.com/g/2005' name='blogger.itemClass' value='pid-1418294690'/></entry></feed>
