Comments on Getting to Excellent: Visual performance indicators for knowledge worker...

Aligning to strategy is indeed a key to engaging e...

2009-12-17T15:52:57.637Z

Aligning to strategy is indeed a key to engaging experts or knowledge workers, or indeed anyone. I guess its just a little bit harder when the job is more investigative and open-ended.

And absolutely SEO is measureable. I've heard some real horror stories recently of people who don't believe they should attempt to question or measure this type of work.

Caroline There is as you say real value ensuring ...

2009-12-16T19:30:32.197Z

Caroline

There is as you say real value ensuring our experts (not a fan of knowledge workers sounds ...)are aligned to strategy.

Great example today when expert was talking to me about how his actions were delivering the strategy map! All it takes is to recognise where the business's destination is, how to get there and get everyone engaged ...easier said than done i know but magical when it like a fire is self sustaining and only needs feeding.

All the best
Robert

Hi Caroline, Your post reminded me about people w...

2009-12-16T15:04:42.804Z

Hi Caroline,

Your post reminded me about people who work in a business carrying out search engine optimisation (SEO). This is one of the new 'knowledge worker' jobs that many people regard somewhat suspiciously because what they do is not immediately tangible and takes a long time (months often) to bear fruit.

But, it is measurable and, thus, can produce good results if done well which includes being tied directly into an organisations' strategy.