Friday, 17 June 2011

Listening - the quiet strength

A number of different incidents recently have made me aware of the importance of listening. Oddly enough, the brighter and more competent the person, the more likely they are to believe they are right and don’t need to listen to other views. Yet in so many cases, being right isn’t what gets results. What gets results is ensuring that everyone is in agreement with the plan: even if it’s not the very best possible plan.

The reason for this will be obvious to anyone who has ever worked on a team. If only one member of the team doesn’t believe in what’s being done, they can stop or slow the whole process. Yet a team where everyone is agreed is pretty much unbeatable: even if they are not as talented as the divided team.

Jim Collins’ influential book “Good to Great” has much to say on how seemingly quiet, experienced leaders are more effective than their showy, high profile counterparts. Collins lists a number of qualities of a great leader, and among them are “confronting the brutal facts” because unless you know the extent of the problem, and the reasons for why things are as they are, nothing can be changed. It is seemingly obvious, yet we can be strangely reluctant in wanting to know the truth. Humility is also listed by Collins as desirable in an effective leader.

Whilst Collins’ research was not statistically valid – I’m sure there are exceptions to every “rule” – his observations are interesting. Putting people first, being humble enough to know when you are wrong, and having the patience to listen what is actually going on, instead of what you think is going on, are foundation stones to making things happen.

11 comments:

  1. geffnerkersch.com Divorce Attorney Nassau County NY, Prenuptial Agreements Nassau County NY. Call us now: (516) 268-9898

    ReplyDelete
  2. Nyallpurposepaving.com offers Paving Contractor, Parking Lot Repairs, sealing, striping, Oil and Stone Driveways at Riverhead NY, Quogue NY, Hamptons NY, Southampton NY, Sag Harbor NY, Green point NY, Wading River NY, East Moriches NY, Center Moriches NY, Mannorville NY, Miller Place NY , Mt. Sinai NY,Greenport NY"/>

    ReplyDelete
  3. Bedbugprocpc.com offers Bed Bug Exterminator, Bed Bug Inspections, Bed Bug Elimination, Bed Bug Inspection for Hotels and Residential and Commercial Bed Bug at Palo Alto CA, San Mateo CA, San Jose CA, Belmont CA, San francisco CA, Redwood City CA, Sunnyvale CA"/>

    ReplyDelete
  4. Complete pest control specializing in Rodents & Rodent Proofing, has 40 years of experience in dealing with nuisance pests such as skunks, possums and raccoons. Our business is based on honesty, integrity and reliability, so you can count on us to solve all your wildlife problems. 650-839-9999, 408-246-0492, 415-818-6301

    ReplyDelete
  5. Davispestmanagement.com offers Pest Control, Exterminator, Bed Bug Removal, Inspections, Rodent, Pest Elimination, Commercial, Residential, Professional, Licensed Exterminator , Scorpion, Bee Hive, Hornet, Fire Ant Removal by Service Area, Las Vegas NV

    ReplyDelete
  6. Diskdatadestruction.net offers Mobile paper shredding, Mobile hard drive destruction at Hauppauge NY, Suffolk County NY, Long Island NY, Ronkonkoma NY, Melville NY, Huntington NY, Garden City NY, Farmingdale NY, Westbury NY, Bohemia NY, Stony Brook NY, Nassau County NY"/>

    ReplyDelete
  7. Atopcommercialpaving.com offers Commercial Paving, Asphalt Contractor, and Parking Lot Resurfacing at Queens NY, Nassau County, Bayside NY, Jamaica NY, Middle Village NY, Ozone Park NY, Howard Beach NY, Little Neck NY

    ReplyDelete
  8. Jettonsgrading.com offers Grading, Excavation and Paving Contractor, Land Clearing Services, Septic Systems, Retaining Walls and Driveways, Drainage Systems, Construction Site Clean-Up, Demolition Contractor at Walhalla SC, Seneca SC

    ReplyDelete
  9. Viceroy Investigations and Consulting LLC is a member of the Chamber of Commerce of the Massapequa's offer security consulting, assessments and training to large and small businesses. Let us help you design and implement policies that aid in Safe hiring, Work Place security and Information Security. Call us: 516-694-0093

    ReplyDelete
  10. reliablecommercialpaving.com offers Parking lot paving, walk way construction, Commercial paving, asphalt, Parking Lot Repairs, Parking Lot Striping, Commercial Blacktop, Parking Lot Repairs, Commercial Paving Contractor, Commercial Asphalt Contractor at New Jersey at Hanover NJ, East Orange NJ, Newark NJ, Morristown NJ, Summit NJ , Union NJ, Hackensack NJ, Patterson NJ

    ReplyDelete
  11. Landscape , Outdoor, Landscape Lighting Installation, Lawn Sprinkler Design, Repairs, Installation, Lawn Irrigation Service, Sprinkler System Backflow Testing at Long Island, Nassau County, Suffolk County, Dix Hills NY, Huntington NY, Syosset NY, Smithtown NY and Happauge NY"/>

    ReplyDelete